Welcome to Jetweb Hosting & Web Support

In order to streamline support requests and better serve you, we utilise a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

Please note that we archive Tickets on a regular basis to keep the system streamlined.  If you do not see one of your closed tickets on the system, please rest assured that we still have it on file.

Instructions on how to use this ticket system can be located on our Knowledge Base via this post.

We look forward to assisting you :)


Open a New Ticket

Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.

Check Ticket Status

We provide archives and history of all your current and past support requests complete with responses.

Be sure to browse our Frequently Asked Questions (FAQs) before opening a ticket

Please Wait!

Please wait... it will take a second!